**GDPR Privacy Policy**

**Effective Date:** 2024

**1. Introduction**

IGM Electrical Ltd ("we," "us," "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR).

**2. Information We Collect**

We may collect and process the following types of personal data:

- **Contact Information**: Name, email address, phone number, and address.

- **Transaction Data**: Details about payments and purchases you make.

- **Technical Data**: IP address, browser type, and device information.

**3. Purpose of Processing Personal Data**

We use your personal data for the following purposes:

- To provide and manage our services.

- To process transactions and send notifications.

- To communicate with you regarding your account or transactions.

- To send marketing communications, if you have opted in.

- To improve our website and services based on user feedback.

**4. Legal Basis for Processing**

We will only process your personal data if we have a legal basis to do so, including:

- Your consent.

- The performance of a contract with you.

- Compliance with a legal obligation.

- Our legitimate interests, provided that your interests and fundamental rights do not override those interests.

**5. Data Retention**

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

**6. Your Rights**

Under GDPR, you have the following rights regarding your personal data:

- The right to access your personal data.

- The right to rectification of inaccurate data.

- The right to erasure of your personal data (the "right to be forgotten").

- The right to restrict processing of your personal data.

- The right to data portability.

- The right to withdraw consent at any time.

**7. Data Security**

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

**8. Changes to This Policy**

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date.

**9. Contact Us**

If you have any questions about this policy or our data protection practices, please contact us at:

IGM Electrical Ltd 

Info@igmelectrical.com

07487 741748